Rowland Emergency sells various EMS products including but not limited to: Stryker Emergency Patient Transport products, capital equipment and replacement parts, stretcher mounting solutions (mounting blocks and defibrillator poles), emergency vehicle storage solutions (cargo boxes, center consoles, storage drawers), critical care transport solutions, and custom fabricated products for ambulances and emergency response vehicles including mounts and brackets.
Rowland Emergency designs, engineers, manufactures and tests all our products in-house at our facility in Toronto, Canada.
We are an Authorized Distributor of Stryker Emergency Patient Transport products. We sell to Emergency Medical Services / Paramedic Services, Non-Emergency Medical Transport such as Patient Transfer Services, and the heavy equipment industry such as oil & gas and mining. Visit our Stryker Solutions page to learn more.
It depends on the scope of the project and supply chain considerations. For a typical emergency response vehicle, primary response vehicle and community paramedicine vehicle, our highly tenured and trained emergency vehicle technicians can complete an upfit/conversion in about a week. Visit our EMS Fleet page to learn more.
It depends on the vehicle and scope of the project. Rowland Emergency’s base conversion package complies with the Ministry of Health – Provincial Land Ambulance and Emergency Response Vehicle Standard. Additional configurations and options are available for lighting, computer, equipment, cargo storage boxes and more. Visit our EMS Fleet page to learn more.
Yes, all our vehicles are certified to the Ministry of Health – Provincial Land Ambulance and Emergency Response Vehicle Standard. All engineering testing is on file with the Ministry of Health. Visit our EMS Fleet page to learn more.
No, our work does not void the OEM factory warranty. We maintain FMVSS/CMVSS compliance and all wiring is labeled and consistent from vehicle to vehicle. We provide wiring diagrams, operations manuals and provide technical support for your Rowland Emergency built ERV. Visit our EMS Fleet page to learn more.
Yes, Rowland Emergency provides a turn-key solution by purchasing and upfitting emergency response vehicles and patient transfer vehicles. Alternatively, the customer can provide the vehicle and we complete the upfit/conversion. Visit our EMS Fleet page to learn more.
When it comes to Emergency Response Vehicles, we don’t set the benchmark, we are the benchmark. We pride ourselves on being thought leaders in the Emergency Medical Services segment. This means we regularly consult, listen, and understand our customers’ challenges, wants and needs. Visit our EMS Fleet page to learn more about our range of innovative vehicle solutions.
Absolutely, customization is in our company’s DNA. If we don’t have an existing solution for your needs, our design team will custom-make one for you. Contact us now to tell us what custom EMS product you require for your ambulance, emergency response vehicle, patient transfer vehicle, stretcher or medical equipment.
We have Canada’s largest inventory of Stryker Emergency Patient Transport parts. Visit our Stryker parts & accessories page or download our Stryker parts catalog now. If you do not know what Stryker part you’ll need, simply contact us now.
Yes, in addition to building quality Emergency Response Vehicles, we address the growing need for safe and reliable Patient Transfer Vehicles. In addition to building quality Patient Transfer Vehicles, we perform warranty work, repairs, upfitting, accessorizing, and installation of Stryker Emergency Patient Transport equipment for your Patient Transfer Vehicle. Please visit the Patient Transfer Vehicle section on our website to learn more.
We perform warranty work, repairs and provide certifications for ambulances, Emergency Response Vehicles and Patient Transfer Vehicles. We also commission/decommission ambulances. As an Authorized Stryker Distributor of Emergency Patient Transport products, we sell Stryker stretchers, Power-LOADs, and Stair-PRO chairs. We offer preventative maintenance on Stryker EMS equipment for Paramedic Services located within the GTA. For end-of-service Stryker EMS capital equipment, we offer a competitive buy-back program for Stryker stretchers, Power-LOAD, Stair-PRO chairs and more. Visit the Stryker Capital Buy-Back section on our website to learn more.
Paramedic Services understand that time and money are rare commodities these days and Paramedic Services need all the help that they can get. When commissioning your ambulance with us, you can expect to save on costs and time. We make commissioning your ambulance a one-stop-shop, turn-key experience. Visit the Ambulance Commissioning & Decommissioning section on our website to learn more.
Whether your ambulance is an enhancement or a Removal & Replace (Re & Re), we offer the following services: pre-delivery inspection, accessorizing and installation of equipment including Stryker Emergency Patient Transport equipment, compliance testing and certifications, and supply and install various green technology solutions. Visit the Ambulance Commissioning & Decommissioning section on our website to learn more.
It depends on the scope of work and supply chain considerations. Typically, it takes one week for us to commission an ambulance. Visit the Ambulance Commissioning & Decommissioning section on our website to learn more.
At Rowland Emergency, we fully understand the impact that vehicles have on the environment. We are doing our part to try to lessen this by offering sustainable fleet solutions. We have successfully upfitted Toronto Paramedic Services’ ambulances with hybrid power technology. We also supply and install solar power panels and anti-idle technology for emergency response vehicles and ambulances. Rowland Emergency manufactures and sells mini electric-powered (EV) ambulances, which are ideally suited for street permit events and festivals. Visit the Sustainable Technologies section on our website to learn more.
Rowland Emergency takes safety very seriously. As such, we ensure that all of our Emergency Response Vehicles (ERV) meet Ministry of Health standards as documented in the ERV certification package we provide with every Rowland Emergency built ERV. To learn more about the testing and certifications we provide for ambulances, visit the Ambulance Commissioning & Decommissioning section on our website to learn more.
Yes, we offer troubleshooting, preventative maintenance services and repairs for Stryker equipment within the GTA. If you would like to schedule preventive maintenance or repair service with us, contact us now. Alternatively, if you plan to service your own equipment, including preventative maintenance, simply download the Stryker Operation/Maintenance manual on our website or visit our YouTube page now.
Think of us when it is time to replace your end-of-service Stryker Emergency Patient Transport equipment. We offer a competitive buy-back program for Stryker Power-PRO XT, Power-PRO 2, MX-PRO R3, Power-LOAD, Stair-PRO and more. Visit the Stryker Capital Buy Back section on our website to learn more.
Yes, we have Canada’s largest inventory of Stryker Emergency Patient Transport parts. Our parts department will help you find the Stryker EMS replacement part(s) you need. Simply view our Stryker EMS Parts List or contact us now and provide a brief description and a picture of the part(s) you need.
For any technical emergency response vehicle inquiries, please contact service@rowlandemergency.com.
For any Stryker Emergency Patient Transport equipment inquiries, please contact service@rowlandemergency.com.
Yes, if you plan to service and maintain your own equipment including preventative maintenance, you can download the Stryker Operation/Maintenance Manual and/or Rowland Emergency’s Operation/Maintenance documents in the Product Manuals section on our website or visit our YouTube page now.
All support resources (installation instructions, operation manuals) are in the Resource Hub section on our website. If you can’t find what you are looking for, simply contact us now.
Please contact us now if you have lost or misplaced any certification documents for your Rowland Emergency built ERV. We will promptly email any ERV documents you need.
Yes, we offer troubleshooting, preventative maintenance services and repairs for Stryker equipment within the GTA. If you would like to schedule preventive maintenance or repair service with us, contact us now. Alternatively, if you plan to service your own equipment, including preventative maintenance, simply download the Stryker Operation/Maintenance manual on our website or visit our YouTube page.
Yes, we have Canada’s largest inventory of Stryker Emergency Patient Transport parts. Our parts department will help you find the Stryker EMS replacement part you need. Simply view our Stryker EMS Parts List or contact us now and provide a brief description and a picture of the part you need.
Replacement parts for Stryker Emergency Patient Transport is available through Rowland Emergency online store. You can click on this link to access our Stryker EMS replacement parts list. We offer same-day order processing if orders are received before 3pm EST.
We offer troubleshooting, preventative maintenance services and repairs for Stryker Emergency Patient Transport Equipment within the GTA. Alternatively, if you plan to service your own equipment, including preventative maintenance, simply download the Stryker Operation/Maintenance manual on our website or visit our YouTube page.
Yes, you can view our EMS Parts Products Catalogue directly via this link. Alternatively, click on the link to access Stryker's EMS Replacement Parts List for Emergency Care equipment.
Yes, contact us today to schedule a free product demonstration and experience the Rowland Emergency difference.
Yes, visit our YouTube to view training videos or contact us now.
We are always looking for promising talent to join our growing team. To learn more about a future with Rowland Emergency, visit the Careers section on our website to learn more.
Yes, you have the option to create an account on our website and conveniently order Stryker & Rowland Emergency EMS products and parts through our online store.
We ship standard ground and overnight express/expedited. We offer same-day order fulfillment for orders received before 3pm EST.
Yes, we cover the cost of standard shipping in Ontario for orders greater than $250.
Yes, however there could be additional charges that apply (VAT, brokerage charges, duties).
We will require your email address to provide you with parcel tracking information.
If you receive a parcel that is damaged, do not accept it. If the parcel is not damaged but the contents are damaged, defective, or missing, please take a picture and email orders@rowlandemergency.com. Claims for any short orders or broken parts during shipping must be made within thirty days of invoicing. Please visit the Shipping & Returns page on our website to learn more.
Rowland Emergency’s fabricated products (such as cot-mounting systems, mounting bracket systems for medical devices, components, and related accessories) may be returned within fourty-five (45) days if invoicing. Please visit the Shipping & Returns page on our website to learn more. Please note that claims for any short orders or damaged items during shipping must be made within fifteen (15) days of invoicing.
All Rowland Emergency products carry limited warranties. For detailed warranty information, visit our Purchasing & Warranty page.
Yes, contact us now to arrange a trial for Rowland Emergency cot/stretcher-mounted products.
If you need to change or cancel your order, please contact orders@rowlandemergency.com
For billing-related inquiries, please contact accounting@rowlandemergency.com